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Service Starts with a Smile by Cary Cavitt
  

Synopsis

Service Starts with a Smile by Cary Cavitt

Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. Having personally served over 100,000 customers in the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. A few testomonials... Mr. Cavitt has an impeccable sense of customer service. ... Cary's customer service skills are outstanding. ... Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty.

About the Author

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Book Info

Publication date

20th October 2007

Author

Cary Cavitt

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Publisher

Cary Cavitt

Format

Paperback
152 pages

Categories

Economics, finance, business & management

ISBN

9780615163093

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