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Tourism, Hospitality and Digital Transformation

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Tourism, Hospitality and Digital Transformation Synopsis

Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively. It examines a wide scope of topics, from environmental scanning, formulation, implementation and evaluation to the way managers make strategy choices for better organizational performance. The book illustrates how companies can re-orient their strategies and appraise the effectiveness of the business; its key competitors; and how they should set business goals through various cases, i.e. different types of hospitality and tourism business from traditional hotels to Airbnb and endeavors to provide strategic conceptual theories with real world application through such case studies.

About This Edition

ISBN: 9780367149994
Publication date: 8th October 2019
Author: Kayhan (Sheffield Hallam University, UK) Tajeddini
Publisher: Routledge an imprint of Taylor & Francis Ltd
Format: Hardback
Pagination: 228 pages
Series: Innovation and Technology Horizons
Genres: Business strategy
Hospitality, sports, leisure and tourism industries
Hospitality and service industries
Research and development management
Sales and marketing