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The McGraw-Hill 36-Hour Course: Lean Six Sigma by Sheila Shaffie, Shahbaz Shahbazi
  

The McGraw-Hill 36-Hour Course: Lean Six Sigma

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Part of the McGraw-Hill 36-Hour Courses Series

Synopsis

The McGraw-Hill 36-Hour Course: Lean Six Sigma by Sheila Shaffie, Shahbaz Shahbazi

Use your next three-day weekend to develop valuable Lean Six Sigma skills. With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don't need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma . Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise. Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to: deliver consistent customer service; reduce operational cost and risk; and, build and sustain a culture of continuous improvement. Complete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of today's biggest breakthrough in business process improvement.

About the Author

Sheila Shaffie is the cofounder of ProcessArc, Inc., and has Lean Six Sigma initiatives at businesses around the globe, including Thomson Reuters, GMAC, RW Baird, and Allied Capital. Shahbaz Shahbazi is the cofounder of ProcessArc, Inc. Previously, he was a leader for GE's Global Six Sigma Quality organization. He has also trained and mentored more than 90 Green Belts and Black Belts globally.

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Book Info

Publication date

9th April 2012

Author

Sheila Shaffie, Shahbaz Shahbazi

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Publisher

McGraw-Hill Professional an imprint of McGraw-Hill Education - Europe

Format

Paperback
256 pages

Categories

Quality Assurance (QA) & Total Quality Management (TQM)

ISBN

9780071743853

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