debuts of the month desmond elliott 2017 likeyoulove
Search our site
The Course of History Ten Meals That Changed the World by Struan Stevenson, Tony Singh Read the opening extract of the brand new Struan Stevenson, Tony Singh book before its publication on 24/10/2017

Juran's Quality Planning and Analysis for Enterprise Quality by Joseph A. DeFeo, Frank M. Gryna, Richard C. H. Chua

Juran's Quality Planning and Analysis for Enterprise Quality

, ,

RRP £52.99

Notify me
when in stock

As soon as this book is back in stock we will send you an email.


Juran's Quality Planning and Analysis for Enterprise Quality by Joseph A. DeFeo, Frank M. Gryna, Richard C. H. Chua

Through four editions, Juran's Quality Planning and Analysis: for Enterprise Quality has provided students and professionals with an authoritative treatment of the subject that goes beyond statistical techniques. The Fifth Edition of this highly regarded classic book on managing for quality, combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today's leading trainers and consultants at the Juran Institute - Dr. Richard Chua, Executive VP & Six Sigma Practice Leader, and Joseph A. DeFeo, CEO & Executive Coach. The trademark Juran Institute approach has been retained, developing the viewpoint that the control of quality requires managerial, technological, statistical, and behavioral concepts throughout all major functions of an organization.With real-world problems provided in each chapter, students are faced with realities that confront managers, designers, engineers, marketers, operations personnel, users, and others involved in the quality function. Students are required to make assumptions, estimate economics, reach conclusions from incomplete facts, and otherwise adapt themselves to the imperfect world of the practitioner. An instructor's manual supports the text, providing solutions, additional questions, and case examples.Modular organization of topics into four parts enables instructors (and the reader) to customize topic coverage easily for different classes, as follows: Foundation, Managerial Concepts, Functional Applications and Statistical Techniques. This book is very useful for: senior-level undergraduate and graduate classes in business and engineering schools; practitioners of Quality including those preparing for the ASQ certification examinations: Certified Quality Engineer, Quality Manager, Software Quality Engineer, and Reliability Engineer; executives and practitioners of Performance Excellence, Operational Excellence, Six Sigma and Lean; and, Black Belt and Green Belt workshops.

About the Author

Loading other formats...

Book Info

Publication date

1st February 2006


Joseph A. DeFeo, Frank M. Gryna, Richard C. H. Chua

More books by Joseph A. DeFeo, Frank M. Gryna, Richard C. H. Chua
Author 'Like for Like'


McGraw Hill Higher Education an imprint of McGraw-Hill Education - Europe






Love books. Love reading. Love reading books. And, here's the trick. Here's a website which caters for people like me.

Ian Harvey-brown

Their sending me my first book to review 18 months ago re-awakened my fondness for reading, since then I have purchased some real gems.

Barry Griffiths

Love Reading - it not only does what it says on the tin, it does it with Jam on!!

Maz Tucker

Lovereading are lovely people who send me lovely books. What's not to love?

Gavin Dimmock

Insightful reader reviews and unbiased recommendations. I don't know how I chose books before Lovereading! An essential for all book lovers.

Sarah Harper

Lovereading always comes up with great suggestions and has introduced me to enjoyable books and new authors to discover.

Gaynor Passmore

I love Lovereading for the wonderful like for like author recommendations and for highlighting new books, it's a great resource for readers!


With literary excellence, humour and drama, Lovereading's got value and is a real stress-calmer!

Siobhan McDowell