Eve Shapiro, Principal, Eve Shapiro Medical Writing, Inc. is a Bethesda, MD-based medical writer dedicated to improving healthcare delivery, patient safety, and the quality of care by focusing on the factors that put physicians at the "sharp end" of badly designed systems and put patients at risk for unintended consequences and adverse events that often result. Ms. Shapiro has written and edited more than 150 journal articles, feature articles, reports, white papers, toolkits, books, fact sheets, and brochures for print and Web publication on medical issues for clinicians, health care leaders, administrators, researchers, policymakers, the media, and the general public. Topics include patient safety, medical ethics, medical errors, patient-centered care, systems improvement, transitions in care, physician-patient communication, preventive care, hand hygiene, alcohol and drug abuse, juvenile justice, and psychiatry. Most recently, Ms. Shapiro has coauthored the book, The Patient Centered Value System: Transf
