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Polish up on the art of becoming a true lady! Are you... Planning to visit a friend or family but don't want to outstay your welcome? Going shopping on a budget but need to improve your negotiating techniques? Attending a formal event and would like to find the perfect ice-breaker? Bursting with witty, practical advice on the ins and outs of etiquette, from how one should dress for a formal occasion to what behaviour one should adopt while travelling abroad, this guide will help every modern woman to deport herself with poise and confidence.