Audiobooks by Amelia Dunlop

Browse audiobooks by Amelia Dunlop, listen to samples and when you're ready head over to Audiobooks.com where you can get 3 FREE audiobooks on us

The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, 1st Edition

The essential, data-driven blueprint to build trust in your organization. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most-with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustID, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustID to measure, predict, and build trust to earn lifelong loyalty-and elevate the human experience with your customers, workforce, and partners. With compelling stories from leading organizations-and practical applications in marketing and experience, cybersecurity, HR, sustainability (ESG), and operations and technology-The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.

Amelia Dunlop, Ashley Reichheld (Author), Leanne Woodward (Narrator)

Audiobook

Elevating the Human Experience: Three Paths to Love and Worth at Work

Have you ever struggled to feel worthy at work? Do you know or lead people who do? When Amelia Dunlop first heard the phrase 'elevating the human experience' in a leadership team meeting with her boss, she thought, 'He is crazy if he thinks we will ever say those words out loud to each other much less to a potential client.' We've been conditioned to separate our personal and professional selves, but work is fundamental to our human experience. Love and worth have a place in work because our humanity and authentic identities make our work better. The acknowledgement of our intrinsic worth as human beings and the nurturing of our own or another's growth through love ultimately contribute to higher performance and organizational growth. Now as the Chief Experience Officer at Deloitte Digital, Amelia Dunlop knows we must embrace elevating the human experience for the advancement and success of ourselves and our organizations. This book integrates the findings of a quantitative study to better understand feelings of love and worth in the workplace and introduces three paths that allow individuals to create the professional experience they desire for themselves, their teams, and their clients.

Amelia Dunlop (Author), Megan Tusing (Narrator)

Audiobook